To Lyman. I got out my tumbler a week or two ago for the first time in months and found that it had lost one of its rubber feet somewhere along the way.
I checked Lyman's site to see about replacement parts, but the feet weren't listed. I clicked their "contact us" and sent them an email inquiring about a place to purchase new ones. I got an email yesterday asking for my address so they could send me a few.
Customer service like that is what keeps people buying your product. Excellent job.
3 months ago